DealShield Guarantee

Is what you see what you get?

When you’re at the auction, you have to make quick decisions — and you may not have all the information you need to make them.

If you underestimate your reconditioning costs or lose your buyer, your business takes the hit. But what if you could eliminate that risk?

With a DealShield guarantee, you can. Purchase a vehicle and if it doesn’t meet your needs, return it for a full refund — no questions asked.


  • Minimizes unexpected costs
  • Reduces your risk
  • Protects your business from the unknown
  • Lets you focus on the retail side

How does it work?

  • Buy on a per-vehicle basis, or get automatic coverage with DealShield 360
  • Get up to 21 days or 500 miles of coverage
  • Return vehicles to any U.S. Manheim location, for any reason
  • Get a 100% refund on purchase price, plus the buy fee (up to $100K)

DealShield Purchase Protect pricing is on a per-vehicle basis, but based on final sales price, buyer and seller. DealShield 360 offers one consistent rate for all purchases; contact a DealShield relationship manager to learn more.

DealShield Purchase Protect guarantee must be purchased by 5pm local time on the day of sale. For a list of vehicle exclusions and full terms and conditions, visit visit


Comprehensive Coverage

DealShield guarantees give you no-strings-attached purchase protection.

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