As we continue to provide you with secure, convenient ways to make payments online for Manheim facilitation locations, we’ve updated our Late Payment Policy, effective December 4, 2022.
What changed?
Payment is still due on the date of purchase, but there is now a 3% late fee* applied after business day 3 of aging. If payment is not received by the end of business day 3 of aging, a 3% late fee will be assessed. Buying privileges will be suspended after business day 4 of aging.
How are aging days calculated?
Aging begins on the latest date of the following and is considered day one:
- Sale date
- Title received date
- Arbitration resolution date
Aging calculations are based on business days.
How much is the late fee?
- 3% of the sale price plus the buy fee, and any other charge added to the vehicle price (PSI, DealShield, etc.).
- Minimum $40 and maximum $400
How do I avoid paying late fees?
To avoid late fees, pay online on Manheim.com with ACH or Floor Plan. Please use the following resources to assist you with online payments and preferences.
- How to Pay Online
- How to Run a Report
- How to set up ACH as a payment
- How to set up payment preferences
Support
If you have any questions, please contact our Manheim Credit & Collections department, or call 1-866-MANHEIM (626-4346) to speak to a Client Care representative.
*Manheim facilitating auctions only. Late fees are not currently applicable at Mississippi and Massachusetts auctions. All other rules apply.